The online cab booking industry has seen exponential growth in the last couple of years. While the growth is mainly powered by convenience, the online companies are making the most of this need by launching mobile applications and online cab reservation systems. This web-based taxi booking system has created a stir in how the traditional taxi business used to work.
A Singapore-based online taxi booking company Grab has made its mark in Southeast Asia. The company started by a few friends has now made its presence in eight countries across the region. Since its launch in 2012, the company has raised $6.5 billion, led by SoftBank, Toyota Motor Corp, and Chinese ride-hailing firm Didi Chuxing. According to a report, Softbank is expected to invest three times then the last deal.
Whether you are looking to hire a taxi or want a car, bike or any other vehicle on rent, Grab offers all. For taxi service, users have a flexible payment option, i.e., you can choose either cash or cashless payment. Grab also provides an affordable option for daily commuting known as GrabHitch where you can hop in and out easily. You can get a lift at half of the usual price.
Another convenience which Grab has in store is the chauffeured car service. From economy to premium and with transparent and fixed rates you can hire a car anytime as per your needs. Every GrabCar driver is rigorously screened and you can even rate your ride on the app. Another offering from Grab is the GrabShuttle which is much cheaper than the taxis and you can get to your destination faster with fewer stops. You can make the payment via credit card and even track the real-time location of the bus.
The company also offers personal accident coverage along with 24/7 call centers and emergency response teams.
Apart from ride-hailing services, Grab is expanding its offerings by including services such as food-delivery, mobile payments, and electronic money transfers. In 2018, Grab acquired Uber’s Southeast Asia business in exchange for a stake in itself and since then the company has been expanding rapidly.
The company is also looking forward to expanding further in Indonesia, where it has existing partnerships with an e-commerce platform Tokopedia and fintech firm OVO. Grab has also collaborated with the National University of Singapore to introduce an electric scooter sharing service on the university’s Kent Ridge campus.
With Grab’s belief that everyone should have access to transportation, it has created a platform where regardless of income or age you have the right to move around as per your need.
To book your next ride, get in touch with the team today.