MYbank Showcases AI-Powered Credit Risk and SME Cash Management Solutions at Singapore Fintech Festival 2025

MYbank, a leading digital bank in China and an associate of Ant Group, today showcased its latest AI-driven banking solutions at the Singapore Fintech Festival 2025.

As AI becomes more widely adopted across the banking industry, banks’ aggregate cost base is expected to decrease by 15 to 20 percent, according to McKinsey’s Global Banking Annual Review 2025.

Against this backdrop, major banks worldwide are accelerating efforts to integrate AI to improve efficiency and lower costs. Sumitomo Mitsui Banking Corporation (SMBC), for example, is partnering with Microsoft to help employees use AI to draft and review loan documents. Singapore’s United Overseas Bank (UOB) is leveraging AI for anti-money-laundering initiatives, shortening the time required to detect suspicious transactions by 60%.

MYbank, however, has been pursuing a more systematic approach to embedding AI directly into its core operations. “Our experience shows that AI can extend high-quality and diverse financial services—previously hard to access—to everyday small and micro businesses, helping make finance more inclusive and fair,” said Zheng Bo, General Manager of MYbank’s AI Department. 

The bank has integrated AI into key areas such as credit risk management and cash-flow forecasting, with its systems continuously improving through real-world application.

Over the past decade, digital credit services have significantly expanded access to financing for small businesses. China’s SME loan balance increased from RMB 8.8 trillion (USD 1.2 trillion) in 2017 to RMB 32.3 trillion (USD 4.6 trillion) in 2024, representing a compound annual growth rate of 20.74%.

Yet challenges remain. In China, mid- to large-sized loans—from RMB 500,000 (USD 70,464) to RMB 2 million (USD 281,856)—still rely on costly, labor-intensive offline due-diligence processes that are difficult to scale.

MYbank’s response is its AI credit assistant, designed to streamline and augment the credit evaluation process. The AI can read research reports, analyze industry value chains, and assess a company’s operations through multimodal inputs such as phone calls and video.

For instance, consider a Zhejiang-based electronics technology company—a national high-tech enterprise with annual revenue of RMB 35 million (USD 5 million) but limited publicly available information. MYbank’s AI credit assistant accurately identified its position within the communications electronics supply chain, verified that it held 27 patents, and traced its product flow to major brands such as Xiaomi and Samsung. The AI then used video verification to confirm production facilities and upstream/downstream contract orders. Based on these findings, it recommended a credit line of RMB 1.5 million (USD 211,392).

After five months of deployment, the alignment rate between the AI credit assistant’s recommendations and human credit officers’ decisions has risen from 39% to 90%, offering early evidence of AI’s reliability in credit risk assessment.

MYbank is also applying AI to support SMEs’ cash management and investment needs. It’s AI-enabled system forecasts the cash flow of SMEs across various industries, assisting bank-affiliated investment management companies in more effectively anticipating the timing of SMEs’ subscriptions and redemptions of investment products and helping SMEs generate reasonable returns from their idle cash. 

By aligning financial offerings with the operational cycles of SMEs, the system helps maximize efficiency in their financial management. The solution is currently in use by 14 institutions, with product return volatility 5 basis points lower than the market average.