Gojek teams up with Indonesia’s Bank Jago for cashless payment

Gojek, Southeast Asia’s top mobile on-demand services and payments platform, has partnered with Indonesia-listed technology-based bank Bank Jago, to enable seamless payments for Gojek services.

In a statement, Gojek said the collaboration is the first phase following its investment in the Indonesian bank last year.

As the first collaboration between the two firms, the integration will give Jago customers increased convenience when transacting on the Gojek app.

The feature will be progressively rolled out for Jago customers from today, enabling them to connect their bank account and Jago pockets to the Gojek app and make seamless cashless payments for Gojek services including transport, food, bill payments, and more.

Once connected, each transaction Jago customers make on the Gojek app will be directly debited from their Jago account or pockets. This eliminates the need for top-ups and also enables them to track their Gojek transaction history on the Jago app, bringing about greater convenience and improvements in financial planning.

“As strategic partners who are committed to financially enabling Indonesians from all segments of society, we see this integration as a true milestone in our efforts to increase access to digital financial services,” said Nila Marita, chief corporate affairs at Gojek.

Gojek and Jago will continue to work towards delivering more innovative and convenient digital financial services for consumers, which will include eventually enabling consumers to open a bank account with Jago via the Gojek app.

Bank Jago was established in Bandung in 1992 under the name PT Bank Artos Indonesia (Bank Artos). After serving customers for more than 27 years with conventional banking products, Bank Artos entered a new era in 2019 by having PT Metamorfosis Ekosistem Indonesia (MEI) and Wealth Track Technology Limited (WTT) as new controlling shareholders after they acquired Bank Artos shares of 37.65% (MEI) and 13.35% (WTT).

“The initial integration between Gojek and Jago will introduce many new benefits for our customers when they transact on the Gojek app. Beyond helping them save on time and costs that are usually required for top-ups, the integration will also help them to better understand and manage their finances,” according to Tijit Siat Fun, compliance director and corporate secretary at Bank Jago.