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Dunzo is a hyperlocal logistics startup that focuses on the transport of items within an area, be it pickups, couriers or short drop-offs. The founders Kabeer Biswas, Dalvir Suri, Mukund Jha, and Ankur Aggarwal started the company in 2015 and worked out of Bengaluru. Dunzo is currently active in the Indian cities of Bengaluru, Mumbai, Delhi NCR, Chennai, Hyderabad, and Pune and other major cities. They also have a bike taxi service in some cities. The company has grown from its initial state into a major player in the field in the top nine cities in India.
Recently, Dunzo succeeded in raising US$45 million investment from various investors most notably Google. Other investors include Lightbox Ventures, 3L Capital, STIC Ventures and STIC Capitals. Not only has Google doubled down on its investment, but the other patrons have also stepped up. This funding round is on the backdrop of Dunzo’s staggering 40X growth in last 18 months.
Dunzo fulfils the famous role of bike couriers in places they are needed the most. After starting in Bangalore, the company has expanded to metro cities in India. Today, it rakes in a ton of revenue. The secret to their success is their use of modern technology, namely AI.
Dunzo is an AI-driven program, which has been their success mantra and the reason for their meteoric rise. In the Hyperlocal ecosystem, there are not many companies that make it big or branch out. Dunzo has cleverly gone out of the comfort zone to disrupt their sector using AI, and this has gotten the recognition from all over the world. Their technology-driven business model is an obvious talking point and one that will get investors riled up.
Google, the godfather of technology chose Dunzo is itself a success story. Dunzo is a company that has realised and is exploiting the treasure trove of AI. As a data-driven organization, Dunzo is just the kind of company Google would be interested in nurturing. And the most recent inflow of investment proves that point.
Kabeer Biswas, CEO & Co-Founder, Dunzo, said, “Dunzo has always focused on building a reliable business model while ensuring consumer empathy in every action that we take as a platform. Over the last year, we have built a model that understands Indian cities deeply and empowers offline commerce to deliver to consumers instantly. We believe in giving local merchants a fighting chance while creating sustainable earning opportunities for delivery partners. We are on course to build the largest commerce platform in the country with the most efficient logistics solution for each city.”
Google choosing to invest in this company is a testament to their innovative capability and success. Google had already invested in Dunzo two years ago towards the end of 2017, pouring US$10 Million into the startup. And now they have done it again.
As a company that is actively disrupting its sector, Dunzo has proven itself to be the future of hyperlocal logistics. Its carefully curated approach to business show how ahead of the curve they are, and the pouring support is testimonial.